privacy policy

Your Privacy Matters

Flat Pack Rescue is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information may be collected through this website, how it is used and the choices available to you.

Privacy & Cookie Policy

Your Privacy Matters

Flat Pack Rescue is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information may be collected through this website, how it is used and the choices available to you.


Who We Are

Flat Pack Rescue provides furniture assembly services across West Sussex, East Hampshire and Brighton.

If you have any questions regarding this policy or your personal information, please contact:

Flat Pack Rescue
Email: pleasehelp@flatpackrescue.co.uk
Telephone: 07425 211033


Information We Collect

Information may be collected when you:

  • Complete a contact form

  • Request a quote

  • Contact us by email, telephone or WhatsApp

  • Browse our website

This information may include:

  • Name

  • Email address

  • Telephone number

  • Address, town or postcode

  • Details of your enquiry

  • Product links, images or documents you choose to provide


How We Use Your Information

Your information is used solely to:

  • Respond to enquiries

  • Provide quotations

  • Arrange appointments

  • Deliver services requested by you

  • Improve our website and customer experience

Your information will never be sold or shared with third parties for marketing purposes.


How Long We Keep Information

Information is only retained for as long as necessary to deal with enquiries, provide services and comply with any legal obligations.


Sharing Information

Your information may be shared where necessary with trusted service providers involved in the operation of this website, such as website hosting, email services or website analytics.

These providers are required to handle your information securely and in accordance with applicable data protection laws.


Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to the personal information held about you

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to certain processing activities

  • Lodge a complaint with the Information Commissioner’s Office (ICO)


Cookies

This website uses cookies to help provide the best possible user experience.

Cookies are small text files stored on your device that help websites function correctly and provide information about how visitors use the site.

Cookies may be used to:

  • Improve website functionality

  • Monitor website performance

  • Understand visitor behaviour through analytics

  • Remember preferences where applicable

You can control and delete cookies through your browser settings at any time.


Third-Party Services

This website may use third-party services including:

  • Google Analytics

  • Google Maps

  • Social media platforms

  • Website hosting services

These services may place cookies or collect information in accordance with their own privacy policies.


External Links

This website may contain links to external websites. Flat Pack Rescue is not responsible for the privacy practices or content of third-party websites.


Changes To This Policy

This policy may be updated from time to time. Any changes will be published on this page.


Contact Us

If you have any questions regarding this Privacy & Cookie Policy or the information held about you, please contact:

Flat Pack Rescue
Email: pleasehelp@flatpackrescue.co.uk
Telephone: 07425 211033