Flat Pack Rescue is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information may be collected through this website, how it is used and the choices available to you.
Flat Pack Rescue is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information may be collected through this website, how it is used and the choices available to you.
Flat Pack Rescue provides furniture assembly services across West Sussex, East Hampshire and Brighton.
If you have any questions regarding this policy or your personal information, please contact:
Flat Pack Rescue
Email: pleasehelp@flatpackrescue.co.uk
Telephone: 07425 211033
Information may be collected when you:
Complete a contact form
Request a quote
Contact us by email, telephone or WhatsApp
Browse our website
This information may include:
Name
Email address
Telephone number
Address, town or postcode
Details of your enquiry
Product links, images or documents you choose to provide
Your preferences regarding the use of photographs for promotional purposes
Your information is used to:
Respond to enquiries
Provide quotations
Arrange appointments
Deliver services requested by you
Improve our website and customer experience
Record and respect your photography preferences
Use photographs for promotional purposes where permission has been given
Your personal contact information will never be sold or shared with third parties for their marketing purposes.
Flat Pack Rescue may photograph completed furniture assembly work to showcase our services on our website, social media and other promotional materials.
We will ask for your permission before using photographs taken at your property for advertising or promotional purposes. Choosing not to give permission will not affect the service you receive.
We aim to protect customer privacy by avoiding names, personal details and other identifying information in any photographs we publish.
Your photography preference may be recorded when you submit an enquiry and retained as evidence of your choice.
You can withdraw your permission for future use at any time by contacting pleasehelp@flatpackrescue.co.uk. Where reasonably possible, we will also remove photographs from promotional channels under our control following a withdrawal request.
We will respect your decision if you do not wish photographs of your completed work to be used for promotional purposes.
Information is only retained for as long as necessary to deal with enquiries, provide services and comply with any legal obligations.
Records of photography permissions may be retained where reasonably necessary to demonstrate and manage customer preferences.
Your information may be shared where necessary with trusted service providers involved in the operation of this website, such as website hosting, email services or website analytics.
Photographs approved for promotional use may be published on our website, social media platforms and other advertising channels.
These providers handle information in accordance with their own applicable privacy and data protection obligations.
Under UK data protection legislation, you have the right to:
Request access to the personal information held about you
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to certain processing activities
Withdraw consent where consent is the basis for processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
This website uses cookies to help provide the best possible user experience.
Cookies are small text files stored on your device that help websites function correctly and provide information about how visitors use the site.
Cookies may be used to:
Improve website functionality
Monitor website performance
Understand visitor behaviour through analytics
Remember preferences where applicable
You can control and delete cookies through your browser settings at any time.
This website may use third-party services including:
Google Analytics
Google Maps
Social media platforms
Website hosting services
These services may place cookies or collect information in accordance with their own privacy policies.
This website may contain links to external websites. Flat Pack Rescue is not responsible for the privacy practices or content of third-party websites.
This policy may be updated from time to time. Any changes will be published on this page.
If you have any questions regarding this Privacy and Cookie Policy, the information held about you or your photography preferences, please contact:
Flat Pack Rescue
Email: pleasehelp@flatpackrescue.co.uk
Telephone: 07425 211033
Flat Pack Rescue
Email: pleasehelp@flatpackrescue.co.uk
Telephone: 07425 211033
